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PUC public comment period opens for PPL Electric bill issues

Customers can contact the Public Utility Commission and comment on the proposed settlement through the website.
Credit: WNEP

HARRISBURG, Pa. — PPL Electric Utilities customers have until the end of the month to comment on a proposed multi-million-dollar settlement related to billing errors.

Between December 2022 and April 2023, hundreds of thousands of customers either received inaccurate electric bills or no bills at all.

In November, the Pennsylvania Public Utility Commission (PUC) reached a $17 million settlement with the utility company.

Those interested in commenting on the proposed settlement can head to the PUC's website.

The settlement, which was proposed by the PUC's independent Bureau of Investigation and Enforcement (I&E) and PPL, includes a $1 million civil penalty and PPL's agreement to absorb more than $16 million in related costs.

 

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