UPDATE: Phone Service Restored for Frontier Customers

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Dead phones caused some concern for people in Luzerne, Schuylkill and Clinton Counties overnight.

Frontier Communications was able to restore service early Thursday morning.

The company says a fiber optic line was cut a line around 7 p.m. on Wednesday.

Many homes and businesses lost landline and wireless service, leaving them without a way to call for help in an emergency.

Frontier worked through the night to get the phones working again in Luzerne, Schuylkill and Clinton Counties.



  • devilsfan1989

    No service in Shendo anyway. It hit a dead spot here back in 1989. Bring pack the party line system in the doah!

  • laura

    this is a weekly occurrence for some of us. it was down for hours last week as well. there hasn’t been a week that’s gone by in the 20 years i’ve had frontier that there hasn’t been issues.

  • Shannon Devonshire

    It’s too bad this won’t make them upgrade their lines. All they are worried about is taking everyone’s money and continually providing crappy services!

    • laura

      we were told by one of their workers service was so bad where i live because they need to replace the substation and would not spend the money to do it

      • Whaddidyasay?

        At one time, I lived in a remote part of NJ – if you can believe that. Not born and raised, so don’t have a kiniption about it. However, Verizon was the service provider for that area. Same dreadful issues – they didn’t want to spend the money on the infrastructure. The wires were so old that all of the insulation had crumbled off of them, and each time it rained, a loud crackling and humming sound drowned out any possible conversation – this included any need for emergency services because nobody could hear at either end.

        This should be illegal – people are paying top dollars for these services, and getting scalped in the deal. How can a land-line with “unlimited” long distance and DSL cost nearly $90 each month?!?!?! Even with the low-income assistance of “life line,” that only shaves off $12 per month. Yippee. What a scam…….and, it’s legal.

  • El Ma

    And, it’s been spotty throughout all of NEPA. This is what happens when one company has a monopoly on services. Since I can’t get a cell signal where I live, I rely upon my land-line and DSL services, and there is always some glitch going on. Always.

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