UPDATE: Phone Service Restored for Frontier Customers

Dead phones caused some concern for people in Luzerne, Schuylkill and Clinton Counties overnight.

Frontier Communications was able to restore service early Thursday morning.

The company says a fiber optic line was cut a line around 7 p.m. on Wednesday.

Many homes and businesses lost landline and wireless service, leaving them without a way to call for help in an emergency.

Frontier worked through the night to get the phones working again in Luzerne, Schuylkill and Clinton Counties.

 

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10 comments

  • laura

    this is a weekly occurrence for some of us. it was down for hours last week as well. there hasn’t been a week that’s gone by in the 20 years i’ve had frontier that there hasn’t been issues.

      • Whaddidyasay?

        At one time, I lived in a remote part of NJ – if you can believe that. Not born and raised, so don’t have a kiniption about it. However, Verizon was the service provider for that area. Same dreadful issues – they didn’t want to spend the money on the infrastructure. The wires were so old that all of the insulation had crumbled off of them, and each time it rained, a loud crackling and humming sound drowned out any possible conversation – this included any need for emergency services because nobody could hear at either end.

        This should be illegal – people are paying top dollars for these services, and getting scalped in the deal. How can a land-line with “unlimited” long distance and DSL cost nearly $90 each month?!?!?! Even with the low-income assistance of “life line,” that only shaves off $12 per month. Yippee. What a scam…….and, it’s legal.

  • El Ma

    And, it’s been spotty throughout all of NEPA. This is what happens when one company has a monopoly on services. Since I can’t get a cell signal where I live, I rely upon my land-line and DSL services, and there is always some glitch going on. Always.