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Little Girl Orders Dollhouse and Cookies From Amazon’s Alexa, Racks Up Big Bill

Dallas, TX — A Texas girl ordered a dollhouse and four pounds of cookies during a conversation with Alexa, Amazon’s voice-activated device.

Brooke Neitzel, 6, asked Alexa: ‘Can you play dollhouse with me and get me a dollhouse?’

The Amazon app logs the family’s conversations with the gadget. Brooke also told Alexa, ‘I love you.’

The family says it’s a teachable moment. They have now activated parental control requiring a four-digit code for purchases. They have set rules for their kids.

The family kept the four pounds of cookies but will not be keeping the dollhouse, a $170 Kidcraft Sparkle Mansion.

“It’s Christmas time.  Let’s give it to somebody else. She agreed. We are narrowing down the choices of who she would like to give it to,” said Megan Neitzel, Brooke’s mom.

Amazon says shopping settings can be managed via its Alexa app, including turning off voice purchasing and creating a confirmation code before any order. the company also says any accidental physical orders can be returned for free.


  • Meh

    This is the least of your worries as they devices begin to get more common in your home…. google: “subpoena echo”

  • typical consumer dope

    you dopes realize that amazon is now listening and recording all conversations within earshot of that device, whether you think it’s turned “ON” or not

  • JessicaInWilliamsport

    That’s pretty funny! Almost as fun as the viral video of the toddler Alexa misunderstood 🙂

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