Family Plans to Sue 911 System over Dispatching Mistake
MOCANAQUA — Newswatch 16 has learned the family of a woman who died in a fire in Mocanaqua plans to sue Luzerne County’s 911 system.
An investigation revealed it was human error that caused fire crews to be sent to the wrong location back in May and not a problem with the county’s computer dispatch and phone system. 52-year-old Michelle Dzoch died in the fire.
One Luzerne County dispatcher was fired and another suspended as a result of the mistake.