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Questions Remain As Water Main Repairs Go On

SCRANTON — Thousands of people in Scranton are settling in for their second night without running water.

After hours of work, crews from Pennsylvania American Water have uncovered the broken water transmission line that’s left all those homes and businesses dry.

Officials now say the break is in a joint connector of a 36-inch main in the center of the street.

The 500 block of River Street looks drastically different now than it did Thursday.

Crews from Pennsylvania American Water spent Friday getting to the pipe and then trying to figure out how to fix it.

Officials still have no clear idea of how long folks may be without water.

Workers from Pennsylvania American Water have been at the garage at the Lackawanna Ambulance headquarters on Remington Avenue.

They’re answering questions and helping people collect water for their homes. But they don’t have the answer most people are looking for:  how long until the water’s back on?

“Been told so many things you don’t know, is it going to be a day? Two days? Three days?” said Richard Edwards of Scranton.

Edwards says the biggest obstacle so far has been finding buckets to put water in. Most of the stores were sold out. Carol Gill found an alternative, using snack and cookie jars, anything that could hold a little water.

“Basically, my mother emptied out every container she could find,” Gill said.

The hopes of these folks weigh on the shoulders of some other folks who spent the day digging around the broken water main on the 500 block of River Street.

Officials say the break is on the bottom of a connector pipe and it won’t be an easy fix.water main break map

On the map from Pennsylvania American Water, homes and businesses in the red area are without water. Other areas, marked in orange, may have service interruptions or low water pressure. Water tanker locations are also indicated.

No one knows exactly for how long, so folks affected are happy to have some water available.

“They responded pretty fast so at least we have something to help us out. So, we’re just going to grin and bear it, pretty much,” said Jim Terry of Scranton.

The workers on River Street told us earlier today that the folks affected by the water main have, for the most part, been understanding.

About a dozen people dropped off food or coffee to the workers during the day. They just hope the patience lasts while they get to the tough part, which will be actually patching the break.

Water tank locations are posted here.

Pennsylvania American Water website



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